Terms of service

TERMS OF SERVICE

Last Updated: June 2026

Welcome to ASTRL. By accessing or using astrlclo.com (the "Website"), you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our Website.

1. GENERAL

Throughout the site, the terms "we", "us", and "our" refer to ASTRL.

By visiting our Website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms of Service, including any additional policies referenced herein.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. PRODUCTS & AVAILABILITY

All products are subject to availability.

We reserve the right to:

  • Limit product quantities

  • Discontinue products

  • Refuse service or orders

  • Modify product offerings at any time

We make every effort to accurately display product colours, graphics, and details. However, actual colours may vary depending on device screens and settings.

3. PRE-ORDERS

Certain products may be sold on a pre-order basis.

By placing a pre-order, you acknowledge and agree that:

  • Production may begin after the pre-order period ends.

  • Fulfilment timelines are estimates and may change.

  • Manufacturing, shipping, customs, and supplier-related delays may occur.

  • Updates regarding significant delays will be communicated when possible.

Pre-order purchases help support production and allow us to offer limited releases.

4. PRICING & PAYMENTS

All prices displayed on the Website are listed in the applicable currency shown at checkout.

We reserve the right to:

  • Change prices without notice

  • Correct pricing errors

  • Cancel orders affected by pricing inaccuracies

Payment must be successfully processed before an order is confirmed.

5. SHIPPING

Estimated shipping times are provided for reference only and are not guaranteed.

Delivery times may be affected by:

  • Courier delays

  • Customs processing

  • Weather conditions

  • Public holidays

  • Manufacturing timelines

  • Circumstances beyond our control

ASTRL is not responsible for delays caused by third-party shipping providers once an order has been dispatched.

Customers are responsible for ensuring that shipping information provided is accurate and complete.

6. RETURNS, EXCHANGES & REFUNDS

Due to the limited nature of our releases, all sales are generally considered final.

Returns, exchanges, or refunds may only be considered in cases involving:

  • Incorrect items received

  • Manufacturing defects

  • Damaged products upon arrival

Requests must be submitted within 7 days of receiving the order.

Products must be:

  • Unworn

  • Unwashed

  • In original condition

  • Returned with original packaging where applicable

ASTRL reserves the right to reject any return or exchange request that does not meet these requirements.

7. SIZING

Customers are responsible for reviewing product measurements and sizing information before placing an order.

Sizing preferences vary between individuals, and ASTRL cannot guarantee a specific fit based solely on size selection.

Please refer to the provided size guide before purchasing.

8. ORDER CANCELLATIONS

Orders may not be cancelled once production, fulfilment, or shipping has commenced.

For pre-orders, cancellation requests may be reviewed on a case-by-case basis prior to production beginning.

ASTRL reserves the right to refuse cancellation requests.

9. INTELLECTUAL PROPERTY

All content available on the Website, including but not limited to:

  • Logos

  • Graphics

  • Product designs

  • Images

  • Text

  • Branding

  • ASTRL Studios materials

  • ASTRØ Wear materials

are the intellectual property of ASTRL and may not be copied, reproduced, distributed, modified, or used without prior written permission.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, ASTRL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or the purchase of products.

Our total liability shall not exceed the amount paid for the product in question.

11. USER CONDUCT

You agree not to:

  • Violate any applicable laws

  • Use the Website for fraudulent purposes

  • Interfere with Website operations

  • Attempt unauthorized access to Website systems

  • Infringe upon intellectual property rights

We reserve the right to terminate access to the Website for violations of these Terms.

12. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of Singapore.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

13. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

ASTRL

Website:
https://astrlclo.com

Email:

psyastrlclothing@gmail.com